Frequently asked Questions
If I place my order today when will it arrive?
Our dispatch times can vary depending on the time of year and how long it takes us to prepare your order but as a rule we dispatch all orders within 5 working days.
We aim to send all orders out within 5 working days, delivery time is in addition to this. You have the option to choose between the options below. Keep an eye out for your dispatch email
Standard Delivery - Royal Mail, Scanned on delivery. Our Royal Mail delivery service is a 2-5 working day delivery. Each parcel has a unique QR code which is scanned on delivery using a GPS device which means we can confirm delivery of your parcel. This is not a fully tracked service and you will not recieve text or email updates.
Carbon Neutral - The Eco Choice. DPD, Fully tracked next day delivery service. This service provides you with text updates, you can even track the delivery of your order using an interactive map. If you wish to reschedule your delivery you can select an alternative delivery date, deliver to a nominated neighbour, have your parcel left in a specified safe place or collect the parcel from your local DPD Pickup Shop.
Urgent orders - Please contact before ordering by phoning the studio mon-fri 9-3 if there is 1 week or less before your wedding. We will be able to advise you if we can take your order. There may be an additional charge to expidite your order during peak times.
When should I order Dried Flower Bouquets for my Wedding?
We don't currently offer a delayed delivery service for our standard range of dried flowers so we recommend ordering around 3-4 months in advance of your big day. We do however take bookings for wedding flowers & venue decoration up to 12 months in advance. We also offer payment packages.
Once they have arrived at your home, please check the arrangements then store in a dry place (in the delivery box they arrived in is usually a good place) away from direct heat or light.
Please order at least 1 month prior to your Wedding as all our bouquets are hand made to order. At busy times our bouquets may go out of stock due to popular demand so please do keep an eye on our lead times.
After your wedding, your dried flowers should last for years. They can also be framed or set in resin as a keepsake.
Dried Flowers in bunches can be purchased from The Dried Flower Bar, you can use these to create beautiful place settings and wedding favours.
When should I buy my Confetti?
You can order Paper confetti as far in advance as you need to, there is some separating work to do if you are ordering confetti shapes so we would advise you to leave enough time for this.
We don't advise you store any of our Petal Confetti for longer than 4-6 weeks. Although they do have longer shelf life, they require specialist storage and as they are a natural product, if they are stored incorrectly, they can fade.
The safest and easiest way to order in advance is to use our delayed delivery service.
Our blog post is super useful and may help you decide when is best to order
What is the Delayed Delivery Service and how does it work?
To save you having to store your Petal Confetti and run the risk of it degrading, we are able to place your order on delay for you and store your petals for you in our climate-controlled stores.
Pre-Ordering is not needed with our Paper or Ecofetti® / Snowfetti® unless of course you are running out of storage space.
Just simply order your Confetti in the usual way and leave your wedding date in the box provided, we will then create your order and place it into our cool store until around 4 weeks before your wedding or event, another thing ticked off your list! - Keep an eye out for your dispatch email!
The great thing about ordering through the delayed delivery service is that even if your confetti is out of stock on the website you will still receive the confetti you have ordered as it has been set aside for you.
We can store your confetti for up to 12 months free of charge, after this time we do need to make a small charge to cover the costs of storing your order. Please contact us for more details.
We don't currently offer a delayed delivery service for our Dried Flower Range.
How do I Look after my Dried Flowers?
Dried Flowers are a canny investment as they will keep for YEARS with very little maintenance. They do age and become more delicate as the years go by, but this only adds to their beauty and charm.
To keep them looking their best for as long as possible, we recommend: -
Keeping coloured flowers out of direct sunlight. Sunlight can cause the colours in your flowers to fade over time so we would suggest a neutral or white flower near windows or in bright rooms.
Spraying your Pampas with Hairspray to help reduce shed.
Keeping your dried blooms dry - they do not like water.
Being Gentle, Dried flowers can be surprisingly hardy but when considering where to place your flowers we would recommend finding them a home where they don't need to be moved on a daily basis. It just reduces the risk of breakages.
Keeping out of reach from Pets. As with fresh flowers there are some blooms which will disagree with your animals. We would recommend doing some research or speaking to your VET before purchasing dried flowers to make sure they are suitable for your pet.
For more tips and storage advise check out this blog post
How do I look after my Natural Petal Confetti ?
Please keep them in a cool, dry and dark place.
Ideally Petals and flowers need to be kept below 15 degrees Celsius so ideally, they need to be stored in the original packaging and box in the coolest, driest room in your house until you are ready to use them.
If you have chosen a DIY confetti option, we recommend leaving assembling your packets and lidded cones until the week leading up to your wedding.
If you are using open cones or are going packaging free, we advise you to leave your confetti sealed until the big day itself and giving the job of filing your cones or container to your wedding co-ordinator or a friend.
How much Confetti do I need?
This is the question we are asked most and it is a really difficult question to answer. We have tried our best to answer this in our Blog How Much Confetti Do I Need and When do i Buy It?
My Venue only allows Biodegradable Confetti. Is this suitable?
Yes, all our Real Petal confetti is 100% Natural, Biodegradable and Earth Friendly.
We don't add any artificial colours or dyes to our confetti petals, they are simply as nature intended them to be.
Our Snowfetti® is also derived from nature and is water soluble, safe to waterways and animals so it may even be accepted by venues who don’t normally allow confetti.
Our Paper confetti is 100% biodegradable and bleed resistant.
Usually when your venue makes a stipulation on confetti, they mean a natural dye free petal or biodegradable paper confetti. Please do beware that there are on some companies that spray paint petals, we never colour our confetti petals.
How do I create the best Confetti Mix?
When choosing your wedding confetti, you can't really go wrong, it is all so pretty.
We think the perfect mix of Confetti has a mixture of weights and sizes; this will help you get the best visual.
If you decide on Biodegradable Paper, try mixing Microfetti with Circles.
If you decide on Petals, try mixing Sun-Dried Petals with Lyo petals
If Snowfetti is your choice, it looks amazing with the addition of petals.
For up-to-date hints and tips, visit our Blog where we give you a walk through including a video tutorial helping you choose your Perfect Wedding Confetti from Our Confetti Bar
How many Cones / Packets will 1 litre fill?
1 Litre will fill
20 packets - using 50mls per packet
10 packets - using 100mls per packet
12 Lidded Cones
10 Open Cones
Is all your Confetti available all year round?
It is rare that our paper confetti is out of stock and if there are any stock issues, they are generally resolved within 2-3 weeks.
There is only 1 harvest of sun-dried petals per year, we receive our harvest in October each year. These petals do run low on stock between Easter and Summer so if you are set on a certain mix and your wedding is in between these times we would strongly advise you to order in advance to avoid disappointment.
The Lyo Petal range shouldn't be out of stock for longer than 2-3 weeks as we dry these petals in our studio with our state-of-the-art freeze dryer, but this does depend on seasonality and availability for example, hydrangea aren't generally available fresh in winter months so if we run out of stock in autumn, there is usually no more until easter time.
How do I get the best confetti shot?
Your photographer is key to directing your guests so that you get the best possible confetti shot.
Our advise would be :-
Everybody in! - Have your guests stand closely all around you so your confetti is concentrated in one place. The further away your guests are to you the less concentrated your confetti will be in the final image.
Practice your Confetti Face - Yes it is totally a thing! Don't be afraid of embracing your Confetti moment. It is your Hell Yeah! Let your personality show through and dont be afraid of the petals.
What does 1 litre of Confetti Look Like?
We measure our petals using a 1 litre measuring jug. You may have something simular in your kitchen cupboard.
We package our Confetti in heat sealed sealed transparent biodegradable packets. We use 1 and 2 litre packets so if you have ordered 2 litres or more you may only recieve one packet. We label all of our packets with the quantity that is inside just so you know that you have recieved the correct quantity.
How Eco-Conscious is our Confetti ?
Making the change to Eco-suststainability has been a journey for Adamapple and will continue to be as we are constantly looking for ways to be more responsible.
We aren't perfect but in late 2018 we made the change from using plastic packaging over to Biodegradable starch based packaging. This means we have sent approx 36,000 less plastic bags in the environment in just the last 12 months.
We made the change to printng your orders on Recycled Earth Friendly Paper early in 2019 - we love that we are not only addressing the environmental challenge but also the economic and social viability of some of the poorest people on Earth by using this product.
All our packaging is either, biodegradable or recyclable. Our Confetti packets are manufactured in the UK with 100% PEFC Certified Paper and are biodegradable and recyclable. Our Packaging boxes are FSC approved. The wood we use in our laser engraver is PEFC Certified. We try to source dried flowers here in the UK as much as is available, we also began to grow and dry some of our own dried flowers in 2020.
All our Petals are 100% Natural. Our Sun-dried Petals are imported from small family run farming communities worldwide, our petals provide jobs for their local communities and help the most disadvantaged communities in the world stay in work giving them a means to support their families and stay out of poverty.
All our Confetti is Biodegradable & our Petals are 100% Natural and never include any dyes.
As you can see we are certainly trying our best to be sustainable. Sustainability is always a huge consideration in everythng we do.